Terms and Conditions
Effective Date: December 11, 2025
These Terms and Conditions (“Terms”) govern the use of the C&H United website, services, communications, and professional engagements. By accessing our website, submitting an inquiry, or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
1. Scope of Services
C&H United provides professional consulting and administrative services, which may include human resources consulting, Workday HCM support, payroll support, accounting and bookkeeping services, policy development, compliance support, and immigration case management services.
Services are provided based on client needs, information supplied by the client, and professional best practices. Services may be delivered on a one-time, project-based, or ongoing basis, as agreed in writing.
C&H United does not provide legal representation, legal advice, tax advice, or financial advisory services unless expressly stated in a written agreement. Immigration-related services are administrative and case management in nature and do not constitute legal representation.
2. No Attorney-Client or Fiduciary Relationship
Use of our website or services does not create an attorney-client, fiduciary, or agency relationship. Clients are encouraged to consult licensed attorneys, certified public accountants, or other qualified professionals for legal or specialized advice when appropriate.
3. Client Responsibilities
Clients agree to:
Provide accurate, complete, and timely information
Disclose relevant facts necessary to perform services
Respond promptly to requests for clarification or documentation
Review work products and notify C&H United of concerns in a timely manner
C&H United is not responsible for delays, errors, or adverse outcomes caused by incomplete, inaccurate, or late information provided by the client.
4. Immigration Services Disclaimer
C&H United provides immigration case management and administrative support services only. We do not provide legal advice, legal representation, or guarantees regarding immigration outcomes. All decisions related to immigration benefits are made solely by government agencies.
Clients acknowledge that approval, denial, processing time, or outcomes of immigration filings are outside the control of C&H United.
5. Workday and HR System Services
Workday HCM and HRIS support services are provided based on client access, system permissions, and the configuration of the client’s tenant environment. C&H United does not control Workday platform limitations, vendor changes, system outages, or third-party integrations.
Clients remain responsible for final approvals, data validation, and business decisions made within their systems
6. Fees, Billing, and Payment Terms
Fees for services will be disclosed in advance through proposals, invoices, or written agreements. Payment terms, including due dates and accepted payment methods, will be specified at the time of engagement.
Late payments may result in service suspension. C&H United reserves the right to recover reasonable costs associated with collection of unpaid balances.
No refunds are provided for completed work or services rendered, except as required by law or expressly agreed in writing.
7. Intellectual Property
All templates, documents, training materials, methodologies, processes, reports, and content created by C&H United remain the intellectual property of C&H United unless otherwise agreed in writing.
Clients are granted a limited, non-transferable license to use deliverables for internal business purposes only. Reproduction, resale, or distribution without written consent is prohibited.
8. Confidentiality
C&H United maintains strict confidentiality standards consistent with professional practices in HR, accounting, payroll, and immigration services. Client information is used solely to provide services and comply with legal obligations.
Clients agree to maintain confidentiality of proprietary materials, methodologies, and non-public information received from C&H United.
9. Data Protection and Privacy
Use of services is subject to our Privacy Statement and Confidentiality Notice. Clients acknowledge that no system is completely secure, and C&H United implements commercially reasonable safeguards to protect information.
10. No Guarantees
C&H United makes no guarantees regarding outcomes, approvals, financial results, regulatory decisions, system performance, or business success. All services are provided on a best-efforts basis consistent with professional standards.
11. Limitation of Liability
To the fullest extent permitted by law, C&H United shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities.
C&H United’s total liability for any claim arising out of services shall not exceed the fees paid by the client for the specific services giving rise to the claim.
12. Indemnification
Clients agree to indemnify and hold harmless C&H United from claims, losses, or damages arising from:
Client-provided information
Client misuse of deliverables
Violations of law by the client
Third-party actions beyond C&H United’s control
13. Termination of Services
Either party may terminate services in accordance with the terms of the applicable service agreement. C&H United may suspend or terminate services immediately for non-payment, misuse of services, or breach of these Terms.
Termination does not relieve the client of payment obligations for services rendered.
14. Force Majeure
C&H United is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, system outages, government actions, or labor disruptions.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved in courts located within the State of Texas, unless otherwise required by law.
16. Modifications to Terms
C&H United reserves the right to modify these Terms at any time. Continued use of the website or services constitutes acceptance of updated Terms.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with the Privacy Statement, Confidentiality Notice, and any written service agreements, constitute the entire agreement between the parties.
19. Contact Information
Questions regarding these Terms and Conditions may be directed to C&H United through official business communication channels.